FAQ’s – what you need to know

For your business

How does Rumage work?

Rumage aggregates pre-loved and refurbished items from various sources into a single platform, simplifying the search for sustainable products. By delivering results from multiple websites, Rumage saves users time, money, and reduces environmental impact through conscious consumption.

How does Rumage help businesses?

Implement Rumage’s plug in search engine and show your customers how easy it is to be a savvy shopper.

Obtain measurable data on how much carbon your community has avoided by obtaining refurbished or pre-loved over new. 

Get ahead with scope 4 reporting.

Why is Rumage important for my  brand?

More and more consumers express concern about sustainable living but struggle to match actions with their values. By adopting Rumage, brands can help bridge this gap, transforming consumer intentions into tangible actions that promote sustainability.

With us your brand can be a leader in sustainable living. By promoting the circular economy you are not only showing customers that you care about the future of the planet but that you are taking action. 

Rumage enables you to show a more holistic and broader measure of your contributions to society and the environment while strengthening your environmental, social and governance (ESG) criteria.

What is the Rumage Subscription Service?

We are now offering our search engine to subscribing businesses. 

Our subscription service aims to position brands as leaders in sustainability while simplifying resource access for users. By utilising Rumage, businesses can measure their influence on carbon emissions, fostering a culture of sustainability and responsible consumption.

How do you get access to the Rumage Subscription Service?

Rumage has developed an easy plug-in to subscription service bringing the best of  pre-loved and refurbished items to your customers anywhere on your website at any stage of the marketing funnel. The Rumage plug-in offers a low-developer integration solution that provides users access to circular economy resources instantly. This seamless integration enhances customer experience and showcases sustainable practices directly on the brand’s website.

Can I choose what items to show?

Yes you can select which items you want results for, or talk to us if you want a search engine for everything.

How much does the Rumage Subscription Service cost?

Rumage offers tiered pricing bands that cater to varying business sizes and needs. Comprehensive user action data is provided, allowing brands to track their sustainability impact over different time frames efficiently.

For most brands we offer a bespoke service so talking to us to ensure you get the right deal is imperative.

What does Rumage track and measure?

We monitor your users actions and convert them into carbon prevention; giving you measurable data to use in your sustainable reporting. 

  • Rumage Monitors User Actions and Carbon Prevention

Rumage tracks user actions in the circular economy, converting searches and purchases into real-time carbon prevention data. This allows brands to quantify their impact on reducing carbon footprints, providing actionable insights for sustainability reporting.

  • Rumage Measures Carbon Impact for Users

Rumage offers brands quantifiable data on carbon emissions avoided by their customers through the promotion of second hand goods. This measurable impact not only strengthens sustainability reports but also provides transparency to consumers about their choices.

  • Rumage Prepares Businesses for Scope 4 Reporting

Adopting Rumage’s search engine enables businesses to prepare for Scope 4 reporting easily. By collecting data on avoided emissions, brands can enhance transparency and illustrate their commitment to climate action, positioning themselves as leaders in sustainability.

What is Scope 4?

Scope 1 covers direct emissions from owned or controlled sources, Scope 2 addresses indirect emissions from the generation of purchased electricity, and Scope 3 includes all other indirect emissions. 

Scope 4, however, focuses on avoided emissions, showcasing how businesses contribute to reducing environmental impacts through sustainable practices. Avoided CO2 emissions highlight the efficacy of sustainable actions in preventing potential future emissions. Reporting on these figures can enhance transparency and accountability, driving internal and external climate actions while promoting a proactive environmental strategy.

What is the importance of avoiding CO2 Emissions?

Avoided CO2 emissions highlight the efficacy of sustainable actions in preventing potential future emissions. Reporting on these figures can enhance transparency and accountability, driving internal and external climate actions while promoting a proactive environmental strategy.

Implementing Scope 4 reporting can distinguish your brand in a competitive marketplace. By showcasing avoided emissions, companies can reflect their commitment to sustainability, thereby building trust and loyalty among consumers conscious of climate impact.

Can I change my items shown each month?

Yes you can change which items you subscribe to as long as they fall within the limits of the tier you are in

How do I unsubscribe?

Email us on support@rumage.com prior to one week before your subscription renews and we will remove access to your data feeds at the end of the billing period.

For your users

Which second hand stores does Rumage search?

Just about all of them. And we’re adding others and more specialist ones all the time. So if you’re looking for second hand, you know we’ve pretty much got the entire second hand market covered.

What will end users see?

They will see a list of results for the item/category they selected.

Are all the items second hand?

Yes. We only collect the second hand or refurbished results even though some stores like Ebay and Grade Mobile also sell new. We want to make shopping for second hand, first choice. So end users will only ever see genuine second hand results.

How up-to-date will the listings be?

Listings are pulled and refreshed every night.

What happens when end users click on a listing?

They will be taken to the site selling the item and they acquire it from that site.

Do end users pay for the items I want through Rumage?

No, we don’t take payment for items on our site, we simply show people what’s on offer and enable them to find what they need without the hassle of searching all the sites individually. All transactions happen outside of Rumage.

Do end users need to sign up to Rumage to be able to use the service?

No, the service does not require registration currently.

Any other questions get in touch